Clagee

Retention Marketing
Made Simple.

Clagee is your lifecycle CRM platform — powering email, SMS, WhatsApp & push automation for D2C brands.

Multi-channel Campaigns
Smart Customer Segmentation
Visual Journey Automation
Revenue Attribution & ROI
3.2xAvg ROI
68%Open Rate
42%Cart Recovery

Get the full experience on our mobile app

Dashboard

How your engagement is performing right now.

Notifications

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0
0% total customers
$ 0
0% attributed revenue
0
0 live campaigns & journeys
0.0%
0% conversion rate

Engagement

open → click → convert, per send window

Open 76.5% CTR 26.7% CVR 9.1%

Channel Performance

last 7 days

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Recent Campaigns

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Campaign Channel Sent Open rate CTR Status

Active Journeys

Manage

Event Stream

Real-time View all
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Customer Cohort Retention Matrix

% of each cohort ordering again, by month since first order

Monthly cohorts
Cohort Size M0 M1 M2 M3 M4 M5

Total
0
Active
0
Sent
0
Avg open rate
CampaignChannelTypeStatusSentOpen rateCTRDate / timeActions

Journeys

0 live · 0 drafts

Customer Lookup

Search by email, phone, or user ID

Dynamic Cohort Segment Designer

RLS cohort evaluator

Matching Audience Customers

0 matches
Name Email Phone LTV (SPEND) AOV Orders Tags
Choose parameters and evaluate segment to search.

Personal information

Your name and the address we use to reach you.

Your initials are used as your avatar across the product.

Contact support to change the address on your account.

Password and security

Changing your password signs out your other sessions.

At least 10 characters. A long phrase beats a short, complicated one.

Plan & Usage

What this workspace is on and how much of it is used this period.

Plans

Paid plans are billed securely via Razorpay UPI Autopay or card mandate. The Free plan applies instantly.

Client brands

Each brand keeps its own contacts, campaigns, integrations and events. Your plan's message and contact allowance is shared across all of them.

Brand Status Contacts Messages this period Actions

Team members

Everyone here can work in every brand your agency owns. Owners also control the plan, the brands and the integrations.

Email Role Status Verified Actions

Clagee AI

AI credits are pooled across every brand your agency runs. This is where they went.

By feature
By person

Clagee AI reads and changes only what your own role allows, records every action in the audit log, and never exposes one workspace's data to another. Costs shown are estimates at platform rates.

Privacy & Suppressions

Who asked not to be contacted. Enforced on every send, automatically.

Address Channel Reason Since Actions
Nobody is suppressed.

Business profile & verification

Who the workspace belongs to, and the documents that verify it. Verified workspaces get higher sending limits sooner.

unverified
Verification documents

PDF, PNG or JPEG up to 5 MB. Documents are encrypted in transit, visible only to workspace owners/admins and the Clagee verification team, and can be removed until verified.

Workspace profile

Brand identity — used to co-brand every account e-mail your team and customers receive.

Journey quiet hours run on this clock.

No logo yet

PNG / JPG / SVG, under 300 KB. Shown at the top of invites, resets and verification e-mails.

Billing details & statements

Your legal + GST details on every tax invoice, and your paid statement history.

Period Plan Messages Amount Status
No statements yet.

Audit trail

Every control action in this workspace — invites, roles, suspensions, plan changes, data requests.

When Who Action Target
Nothing recorded yet.
● LIVE — refreshes every 5s
AVG LATENCY (p50)
— ms
PEAK LATENCY (p99)
— ms
Memory / cpu
— MB
CPU: —%
Uptime / threads
— h
Threads: —
SIGNUPS (24h / 7d / 30d)
EVENTS INGESTED (24h / 7d)
Msg delivery rate
—%
Sent: — | Failed: —
Revenue / AOV
$—
AOV: $—
Total customers
Active campaigns
Open rate
—%
SEGMENTS (VIP / At-Risk / New)

Live Distributed Trace Logs

DB POOL: QUEUE: 0
Trace ID Span ID Operation Latency Status

WhatsApp Messaging Gateway Not connected

Gupshup WhatsApp Templates

WhatsApp Sandbox Test Dispatch

Twilio SMS Gateway Not connected

Twilio Approved SMS Templates

Outgoing SMS Transactional Logs

Timestamp Recipient Campaign Message text Status
No outgoing SMS records found.

Email Templates

0 templates

No email templates yet

Create your first template to get started with email campaigns.

Agency Status Brands Seats Messages Plan

Create an agency

Creates the agency, its first client brand and an owner who can sign in.

Brand Agency Agency plan State Contacts Sent / blocked Actions
Plan Price Brands Messages Contacts Seats AI credits Overage /1k State Subs Actions
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WorkspaceDocumentUploadedStatusActions

By agency
By client brand
BrandCallsTokens in / outEst. costActionsUsersFeaturesLast used

Attribution ROI Matrix

Campaign Channel Sent CTR Attributed orders Attributed revenue Conversion rate

Event Stream

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Event Type Source Customer Details Timestamp
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Campaign strategy

WhatsApp
gup_flow_cart_rescue_v3
Oops! You left items in your cart...

This campaign is triggered by a GTM pixel when users abandon their carts...

Shopper Detail Explorer

Customer

Engagement & Revenue Metrics

Total LTV
AOV
Orders

Activity History Timeline